FAQ

We are following the advice of the World Health Organization, Centers for Disease Control, and Government guidelines, and taking additional steps to ensure the health and wellbeing of our clients, staff and community are protected. Please be assured we are in regular contact with our warehouse team, who are abiding by the social distancing rules, conducting frequent deep cleaning and have access to hand sanitizers. We will be continuously monitoring the situation and publish further updates here.

Yes! The Office Experience Store will be open to the public and ticketed guests any time The Office Experience is open. Currently, we have a store in Chicago. Our Chicago operating hours can be found here.

You can find more information on The Office™ Experience site.

Please click here to create an account.

We do not sell gift cards at this time.

Email Signup

Please check out our size guide.

We accept:

• Visa

• Mastercard

• American Express

• Discover

• Elo

• Apple Pay

• Google Pay

• PayPal

Residents of IL, NY, OH and CA are required to pay sales tax.

Orders that have not been shipped can be updated or canceled. Please email help@creativegoods.nyc to update or cancel your order.

Please see our shipping policy here.

All sales are final at The Office Experience Store brick & mortar locations. For online purchases made on Store.TheOfficeExperience.com we accept returns within 30 days of purchase. If you have any questions about your purchase, please email help@creativegoods.nyc.